Frequently Asked Questions
Quick answers about orders, delivery, subscriptions and returns.
What does NaeemQ Enterprises sell?
We sell squishy toys and sensory fidgets — food squishies such as dumplings and donuts, slow-rise squishies, mochi multipacks, stress balls, animal squishies, squish pops and party/bulk packs.
Are your squishies safe for children?
Our squishies are intended for ages 3 and up. They are not suitable for children under 3 because they may contain small parts, and they are not edible. Adult supervision is recommended for young children.
Do you offer a subscription?
Yes. Products marked Auto-Restock can be sent as a monthly Squishy Box. You can change quantities or cancel at any time before your next renewal date.
Do you support bulk and wholesale orders?
Absolutely. We supply shops, schools, party planners and event organisers. Contact us with the quantities you need and we will prepare a tailored quote.
What payment methods are accepted?
You can pay by bank transfer, or we can send you a secure card payment link by email. Payment details are confirmed after you place your order.
How fast is delivery?
Most UK orders are dispatched within 1–2 working days and delivered within 2–5 working days. Free standard delivery applies to orders over £40.
How do I care for my squishy?
Keep squishies away from direct sunlight, heat and sharp objects. Wipe clean with a slightly damp cloth and dust with a little cornflour if the surface becomes sticky.
How do I contact customer support?
Email us at NaeemQEnterpriseslimited@gmail.com or use the form on our Contact page. We aim to reply within one working day.
Still have questions? Contact our team →